Credit card surcharges

Credit and debit card surcharges have changed

From 1 November 2024, all card surcharges are as follows:

  • Domestic Visa, Mastercard, UnionPay, or JCB: 1.4%
  • Domestic Amex: 1.5%
  • International Visa, Mastercard, UnionPay, JCB, or Amex: 2.85%

Want to avoid paying a surcharge?

You can opt to pay your rent via direct debit from an Australian bank account. It’s easy to do through the Iglu Portal, simply select ‘Manage Direct Debit Details’ from the menu after you log in and enter your details.

Don’t have an Australian bank account yet?

Opening one is free and can be done at any branch, click here to learn more.

If you have any questions regarding the surcharge or your rent payments, please come and chat with the Iglu team at the front desk.