back to home screenPRE-ARRIVAL GUIDE
Welcome to Iglu Mascot
We are excited to have you join our vibrant community. We have put together a comprehensive pre-arrival checklist to ensure a smooth transition into your new home, designed to provide you with all the necessary information and guidance you need to make your arrival and settling-in process as seamless and enjoyable as possible.
We look forward to making your stay with us comfortable, convenient, and unforgettable.
Check in time
Check-in from 2pm
Front desk hours
9am – 6pm Monday to Friday
9.30am – 6pm Saturday and Sunday
If you’ll be arriving outside of these hours, call our Resident Leaders on +61 497 224 232 and they will check you in.
Documents to bring
Passport / Photo ID
Confirmation of Enrolment (CoE) / Proof of enrolment
What to pack
All Iglu properties come fully furnished but there are certain things you’ll still need to bring.
Download the packing checklist for your apartment and find out what’s ready here for you and what you’ll need to pack.
Iglu linen kits
There is a lot to think about when you’re moving to a new home and we want to make it as smooth as possible for you.
That’s where one of our handy linen packs comes in. With a quilt, quilt cover, pillows, bed linen and towels, it has everything you need to freshen up, make your bed and settle in for a good night’s sleep.
How much are they?
Double Sized Bed – $165 AUD
It’s easy to order one!
If you would like to order a linen pack, simply fill in the form at the link below. The property team will confirm availability and then look after the rest for you.
Stocks are limited so it is best to order ahead to avoid disappointment.
Where to buy
Being located just a few steps from the Mascot Train Station and the Meriton Retail Precinct means getting your daily essentials is ultra convenient.
If you’re looking to purchase your own bed linen, towels, toiletries, kitchenware and cutlery, there are a couple of options within a 10-minute taxi or UBER ride away.
- Kmart at Marrickville Metro for budget friendly options, or
- IKEA Tempe
For your daily grocery items, Woolworths at Meriton Retail Precinct – Mascot Central is a 5-minute walk away.
Mobile key system
Iglu Mascot operates on a mobile key system which means you’ll be able to open your apartment door by holding your phone to the lock.
To help speed up the check-in process, we recommend installing the Livvi app prior to arriving.
You can access the app for Apple or Android here:
Once the Livvi app is installed, you will be asked to register. Please use the email address that you used to place your booking with Iglu. Your key will not appear immediately, it will appear once you have been checked in at Iglu Mascot.
Don’t stress if you don’t get a chance to do this, our team will be on hand to help you on the day.
Coming from overseas?
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