back to home screenDEPARTURE GUIDE
We hope you’ve enjoyed your stay…
It’s been wonderful having you as part of our Iglu community, and we hope you’ve made some great memories along the way! As you prepare for your next adventure, we’ve put together this handy online hub to make your departure process as smooth as possible.
We’re here to support you every step of the way, so feel free to reach out with any questions as you get ready for your next chapter!
Your check-out checklist
Check out time
10am
Settle your account
Check for any outstanding charges on your account such as break fees or rent
Belongings and keys
Ensure all your belongings are removed from your room and return your access card
Iglu appliances
Leave behind any appliances provided to you at check-in
Mail and parcels
Collect your mail and parcels and update your forwarding address
Your bond money
Convert your bond to online and keep your Australian bank account active until you receive your refund
*Have more questions? Come ask us at front desk, or check out our FAQs!
